Pretty You London UK Reviews

Pretty You London offers a variety of products with varying prices. For example, the Gracie in Lilac slipper is on sale for $42.40 USD, down from its original price of $53.00 USD. The website offers free delivery on all orders over $75. Delivery times and costs can vary depending on location. For the US, standard delivery takes 2-4 working days and costs $7.50 for orders under $75. For Canada, standard delivery takes 2-6 working days and costs $15 for all orders. Please note that these are estimates and actual costs and delivery times may vary. The website also has a loyalty program called Pretty Perks that offers members exclusive rewards, early access to sales and new collections, special birthday treats, and more. All return costs are to be covered by the customer. Refunds are processed within 1-2 business days of receipt and may take up to 5 business days to show on your account information. Please note that duties, customs, and taxes levied by the country your order is being shipped to are not controlled by Pretty You London and can vary according to the country. Canadian duties will apply on orders of a value greater than CA $20.

Pretty You London, an online shopping platform, accepts payments through Stripe, PayPal, and Amazon Pay. Customers need to input their login details or credit/debit card details to make a payment on the website. A secure iframe hosted by the payment providers is used for this purpose. It's important to note that Pretty You London does not store any details input at the payment stage of the checkout. This ensures the security and privacy of the customer's financial information. Customers can also earn points on every purchase they make online with Pretty You London. These points can then be redeemed for exciting rewards through the Pretty Perks reward programme. This programme offers members exclusive access to a wide range of rewards, including enticing gift vouchers, early access to sales and new collections, special birthday treats, participation in VIP promotions and events, and much more.

Pretty You London has a detailed return policy. Customers are asked to complete a returns request. A return address is provided at the final stage of the process. After filling in this form, customers can proceed to make their return. All return costs are to be covered by the customer. It is suggested to use a recorded service and retain a proof of return until the return has been actioned. If a refund is requested, it will be issued immediately but may take up to 5 business days to show on the account information. Over Christmas, the returns policy is extended as items are being given as gifts. If a purchase is made from October 15th - 24th December, customers will be able to return the item up until 31st January. Unwanted Christmas gifts can be exchanged for other goods.

In terms of shipping policy, orders are aimed to be dispatched within 1-2 business days from when the order was placed. Orders made on a weekend will be processed the next working day. For US and Canada Delivery, a variety of different delivery carriers are used. The exact carrier used will depend on the location and order contents. Postage costs and delivery time frames vary by location. Free delivery is offered on all orders over $75. For international delivery, shipping is only to countries outside of the USA and Canada from the prettyyoulondon.co.uk website. Please be aware that Pretty You London does not have any control of any duties, customs and taxes levied by the country the order is being shipped to. These charges can vary according to the country. Canadian duties will apply on orders of a value greater than CA $20.